Commerce and growth run as one accountable programme — the store, the traffic and the creative that fills it. Two decades of building and running digital commerce for consumer and industrial brands, delivered by senior teams on your business hours.
The store and the media are the same problem. We treat them that way.
VTEX commerce builds and replatforms — catalogue, checkout, payments, promotions and search. Designed around how people actually buy in the category, then tuned continuously against conversion data rather than left to age.
Customer-specific pricing, contract catalogues, quote and approval flows, and self-service reordering for distributors and wholesalers. The economics of B2B commerce are different, and the storefront has to reflect that.
Listing, content, pricing and fulfilment operations across the marketplaces that matter in each market — run as a managed channel with margin visibility, not as an afterthought bolted onto the main store.
Qualitative research, usability testing and structured A/B testing programmes. We find the friction with evidence, fix it, and measure the delta — then repeat, because conversion work is a programme, not a project.
Search, social, display and video, planned and optimised against business objectives. Google and Meta certified consultants, with AI-assisted bid and creative optimisation applied where it measurably outperforms manual management.
On-platform retail media inside marketplaces and retailer networks — increasingly where category share is won or lost, and increasingly where budget is spent without anyone checking the incrementality.
Technical and content search optimisation, plus visibility inside AI answer engines. Buyers now start in generative search as often as in a search results page, and the two require different work.
Content strategy tied to brand purpose, always-on social management, and audiovisual production at the volume modern channels consume. Built from a strategy with measurable objectives, not a posting calendar.
Applications integrated to ERP and ecommerce, and AI copilots and agents deployed onto storefronts and CRM — for product discovery, customer service and the repetitive commercial work that scales badly with headcount.
Commerce stopped being one storefront a long time ago. It is a store, a set of marketplaces, a messaging channel, a retail media network and a physical point of sale — all needing the same product, price and inventory truth behind them. We work across that surface, and we keep the data consistent underneath it.
Most relationships start small and deliberately reversible.
Our commerce practice has been recognised as Best Digital Commerce Agency in 2024, 2025 and 2026. The work is delivered nearshore on US business hours; the agreement, the invoicing and the accountability sit with our New York entity.
Both, and they work better together. The teams that build the store and the teams that buy the traffic usually sit in different companies, which is why the handoff is where performance leaks. We are accountable for the whole path from impression to order.
VTEX for B2C and B2B commerce, plus marketplace integrations, mobile and conversational commerce, and point-of-sale and kiosk experiences where the brand sells offline as well as online.
Often a teardown — we audit the current storefront or media programme, quantify where conversion and spend are leaking, and hand you the findings. You keep those whether or not the work continues with us.
Against a baseline we establish before anything changes. Conversion rate, revenue per session, return on ad spend and contribution margin — not impressions or reach, which are inputs rather than outcomes.
Yes. We frequently take the commerce and performance side while an incumbent keeps brand and above-the-line. Clear scope boundaries in the statement of work make that arrangement work rather than create friction.
Thirty minutes to map what you already run and where the fastest win is. If it is not a fit, we will say so.